Many of our good recommendations don't quite hit the mark with our clients and the consequence is that their pets go home with no treatment. This is often times due to a (perceived) lack of confidence or the inability to convey a relatable story to the pet owner - something they can personally identify with and understand.
Dr. Greenfield told us that this presentation is one of his favorites! His discussion includes:
- The 'what, how and why' and how that relates to decision making
- A review of Aristotle's Theory of Persuasion and how that applies to pet care professionals
- How to tell a story that clients can relate to
- How the veterinary team as a whole can benefit from this paradigm shift in speaking with clients
Running time: 57 mins
Approved for 1 hour of CE credit by AAVSB RACE and NY State
You might also like
Improving The Quality Of Life For Cats With Chronic Kidney Disease
09/23/2025
Chronic kidney disease (CKD) is one of the most common and challenging conditions affecting older ca...
Read
More
ThriveBridge - An Opportunity For Transformation
09/12/2025
These days we hear a lot about toxic work environments and the negative impacts on staff morale. The...
Read
More
Gallbladder And Biliary Disease In The Dog
12/12/2024
The focus of this presentation is on diseases of the gallbladder and bile duct. Dr. Levei...
Read
More
Dispelling Cancer Treatment Myths And Addressing Quality Of Life Of Affected Dogs And Cats
12/11/2024
Cancer is a word that can evoke a lot of fear and uncertainty, especially when it affects our animal...
Read
More
Why To Start Anesthetic Dentistry At 1 To 1 ½ Years Of Age
05/17/2024
Many pets go through life with oral pain and discomfort due to malocclusion, crowding and tooth rota...
Read
More
Dental Equipmentology 101 ... Burs, Luxators, Elevators, Handpieces And Your Body!
05/14/2024
One does not go to a gunfight with a butter knife! You may do it once, but it will leave you bloody...
Read
More
